Return and Refund Policy
At E3 Club ("we," "our," or "us"), we strive to ensure customer satisfaction with our products
and services. This Return and Refund Policy outlines the conditions under which returns and refunds may be
processed. By using our website https://e3club.in/ ("Website"),
you agree to the terms stated in this policy.
1. Returns
- We accept returns only if the item is defective, damaged, or incorrect.
- The request for a return must be made within [Insert Return Period, e.g., 7
days] from the date of delivery.
- The item must be unused, in its original packaging, and include all accessories and
documentation.
- Customers must provide proof of purchase (e.g., order confirmation, receipt).
- To initiate a return, please contact our customer support at info@e3club.com with details and images of the issue.
2. Refunds
- Once the returned item is received and inspected, we will notify you of the approval
or rejection of your refund.
- If approved, the refund will be processed within [Insert Processing Time,
e.g., 7-10 business days] to the original payment method.
- Refunds may take additional time to reflect in your account, depending on your bank
or payment provider.
- Shipping and handling charges are non-refundable unless the return is due to our
error.
3. Exchanges
- We offer exchanges only for defective, damaged, or incorrect items.
- If an exchange is not possible, a refund will be provided.
- To request an exchange, please contact us at info@e3club.com.
4. Non-Returnable Items
The following items are not eligible for returns or refunds:
- Digital products or services
- Customized or personalized items
- Items purchased on clearance or promotional sale
- Gift cards or vouchers
5. Cancellations
- Orders can be cancelled within [Insert Cancellation Period, e.g., 24
hours] of placement for a full refund.
- Once an order has been processed or shipped, cancellations are not allowed.
- To cancel an order, please contact us immediately at info@e3club.com.
6. Late or Missing Refunds
- If you haven’t received a refund within the stated timeframe, first check with your
bank or payment provider.
- If the issue persists, please contact us at info@e3club.com for further assistance.
7. Contact Us
For any return or refund inquiries, please contact us at:
E3 Club
Email: info@e3club.com
We appreciate your understanding and support!